In this guide
Active time is what counts
Playtime rewards use qualifying active time tracked by Emberpine’s reward system. Being logged in is not enough if you are idle or marked AFK.
After five minutes without activity, time stops counting toward rewards. Time marked AFK also does not count, and you will be kicked after fifteen minutes of inactivity. Play normally and follow the AFK rules.
Your progress is saved across logouts and restarts. You can earn each reward across multiple sessions.
| Command | What it does |
|---|---|
/ptr | Open your active playtime reward menu. |
/playtimerewards | The full command for the same menu. |
/ptr claim | Claim the ready rewards offered by the system. |
Repeatable key rewards
Every 5 qualifying hours banks one Ember key. Every 10 qualifying hours banks one seasonal key. These are separate repeatable tracks, so reaching a seasonal interval does not replace the Ember track.
Open /ptr to see current progress, pending rewards, and the active seasonal reward. Claim the ready rewards from the menu or use /ptr claim.
Make room for physical keys before claiming. If a reward cannot be delivered, read the message and keep it pending until the underlying problem is resolved.
The seasonal payout follows the active seasonal key. Reopen the menu if the active season changed while you had it open.
| Reward | Qualifying interval | Repeatable |
|---|---|---|
| 1 Ember key | 5 active hours | Yes |
| 1 current seasonal key | 10 active hours | Yes |
Milestone tags
Longer milestones unlock title tags. These are separate from progression ranks and do not cost your money balance. Claim any ready milestone through the rewards menu, then select an unlocked tag with /tags.
| Active hours | Tag |
|---|---|
| 50 | Regular |
| 100 | Dedicated |
| 250 | Devoted |
| 500 | Committed |
| 1,000 | Timeless |
Why another playtime number may differ
The active reward clock excludes idle time and starts from the reward system’s own tracking. A vanilla playtime statistic, an all time online counter, and an active reward total can therefore show different numbers without representing the same thing.
Use /ptr for your reward progress. The active playtime leaderboard also uses this system’s tracked time, while other statistics may have a different source.
If a reward seems missing
- Check active progress and pending rewards in
/ptrrather than only the time you have been connected. - Claim the ready reward. Banking it is not the same as already receiving the physical item.
- Make inventory space and reopen the menu if a claim cannot complete.
- If a seasonal reward is pending, read the menu message. Keep the exact message for staff if you need help claiming it.
- If a milestone tag is claimed but not visible, check
/tagsand report the missing tag with your reward progress.